Social media education and information provided by an NSO should:
- Bring the sport’s policies to life in an engaging way – highlight expected standards for social media use within your NSO, highlight best practices and provide reminders about accessing support for issues (e.g. eSafety Office resources)
- Be easily accessible on your website, newsletters, handbooks, etc.
- Be documented, so that a record is maintained of athletes, coaches and staff who have received education including the topics, updates to topics or content and dates completed. This education should be considered as part of new team member/athlete induction programs and reviewed at least biannually.
- Include the following:
- Clarity on the sport’s policies and rules, as well as the behaviours expected when using social media
- Education on how to:
- Comply with the NSO’s Social Media Guidelines/Policies
- Effectively manage the use of social media generally
- Utilise social media to enhance your career
- Clarify your values and portray an authentic identity online
- Understand your limits of what you are comfortable to share/not to share
- Report and manage incidents of cyber bullying and image-based abuse
- Manage trolls.
- Get additional help and support, if required.
AIS social media education resources
It is recommended that NSOs educate athletes, coaches and HP staff in relation to the organisation’s social media policies and procedures, guidelines and resources. The below resources and programs are available from the AIS to eligible NSOs.