Independent, free and confidential support service for current and former athletes and staff across the Australian high performance sports system, including the AIS and the National Institute Network (State & Territory Institutes and Academies of Sport).
The AIS Be Heard service provides independent, free and confidential support. It is available to athletes and staff who are currently, or were previously, part of the Australian high performance sport system.
We want everyone who has been part of the AIS and high performance sport to feel supported and get help if, and when, they need it.
By contacting AIS Be Heard, you will be assisted by an independent integrity provider who can help you with the most appropriate support for your needs.
Calls to AIS Be Heard are not recorded, and treated in the strictest confidence. You can discuss any matter anonymously.
Phone: 1800 565 965 (Monday – Friday 8am – 8pm AEST)
A secure online reporting form is also available. The secure reporting form is easily accessible from your mobile using either our unique QR Code or dedicated web link.
Depending on the type of support you are looking for, you may be connected with one of the services below
Australian Sports Commission apology
The following statement was delivered by the Australian Sports Commission (ASC) Board on 7 May 2021:
The Australian Sports Commission (ASC) Board offers our apology and ongoing support to former Australian Institute of Sport (AIS) athletes treated inappropriately in the past.
We know incidents and practices occurred that are not acceptable. For this, we are truly sorry.
We admire the courage of people who have come forward to share their stories. We assure you, we are listening and you have been heard. We have begun reaching out personally to athletes to offer our support.
The AIS ran athlete scholarship programs for various sports from 1981 to 2012. Thousands of athletes have been part of the AIS story and we know most will remember their time fondly. Unfortunately, that is not everyone’s experience.
We owe it to every athlete who has been part of the AIS, to feel supported and to get help if, and when, they need it.
This week we have established a confidential and independent support service, AIS Be Heard. It is available to any former AIS athletes and staff, across all sports, to share their experiences and seek the appropriate support services.
On this page you will find links to our other support services and resources, including the AIS Mental Health Referral Network which provides confidential psychological support, at no cost for past and present high-performance athletes and staff. Details are available at https://www.ais.gov.au/mhrn
We thank the Australian Human Rights Commission and Gymnastics Australia for undertaking the review presented on Monday, no doubt a painful process but one which can bring positive outcomes for sport more broadly.
Today, we acknowledge our past so we can continue to lead Australian sport into the future.
The ASC is committed to working with our partners in the Australian sporting community to address unacceptable practices of the past, and to ensure they have no place in Australian sport in the future.
We will continue to develop and deliver programs and resources to support the health and wellbeing of athletes, coaches and support staff across the high performance sport sector.